How much does shipping cost?
Shipping is a flat rate of $6.95. Shipping prices do not increase if you order more then one product. Example: If you order one leash, your total shipping charge is $6.95. If you order 5 leashes, your total shipping charge will still be $6.95.
How long will it take for me to receive my product?
Orders are processed within 3-5 business days and shipped VIA USPS Priority. Items generally arrive in 5-7 business days.
Can I return my product if I don’t like it?
Of course you can. Although we think you’re going to love it, returns are accepted for up to 30 days from the original postage date.
Is there a restocking fee?
We do NOT charge a restocking fee, however, if you decide to return your product you’re responsible for the return shipping cost and shipping costs are not refunded.
Does this dog leash come in different sizes?
Yes, you can view our products page HERE. We have two lengths, The Mighty Leash is 5’ and the Shorty Leash is 18”. The Mighty Leash is designed for walking your dog and the Shorty Leash is designed more for control when you need to keep your dog contained closer to you. The length is your personal preference.
Is there a warranty?
YES, we have a ONE YEAR LIMITED WARRANTY, which covers any normal wear problems or manufacture defects, however, it does not cover loss, neglect, alteration, or accidental damage due to dog chews or misuse.
How much weight was the leash tested for?
The leash was tested to over 1,000 lbs of pressure in our test lab.
What happens if the Soft Pull breaks?
The SoftPull is reinforced by the nylon cover, attached to the leash, to ensure your dog can not get away from you if the SoftPull should happen to break. This is also covered in your warranty so you would receive a new leash free of charge.
How reflective is the stitching for when I walk my dog at night?
The reflective stitching is very easy to see when light is shined towards the leash, you or your dog. We have tested the reflective stitching from more then 100 ft.
If you have any additional questions, please fill out our question form on our CONTACT US PAGE CLICK HERE